Turtleback fabric face masks have a Cotton Pocket and a Non-Rusting flexible metal insert to create a seal around your nose. The adjustable ear-loops are made of elastic for a snug fit around your face. Our masks are made here in the USA.  

If you're a non-medical professional looking to reduce the risk, we recommend using our masks.  

Although these are NOT N95 or rated for medical use many are saying that the protections afforded by a simple fabric mask are enough to justify their use.

Here are the benefits of the Turtleback face mask:

• Prevent you from touching your nose and mouth.
• Better dispersion of air outflows (you must still cough into your elbow)
• Some filtration of air inflow to reduce the risk of inhaling germs
• Hand or machine washable with Soap and Water - must air-dry
• Creating an alternative to the N95 masks that are desperately needed by medical personnel

When will these ship?
Orders are shipping in one business day.  If you have an emergency and need them ASAP - contact us at help@turtlebackcase.com and tell us your order number. Please be mindful that this may put you ahead of someone else.

Where are they shipping from?
All our facial masks are produced, warehoused and shipped from our facility in Los Angeles, CA USA. We do not contract to other manufacturers as we want absolute control over the quality and sanitation around our masks.

Are there different sizes?
This mask is designed to fit everyone and has adjustable ear loops.

How do you wash these masks?
Use soap and hot water. They can be hand-washed or machine-washed but you cannot put them in the dryer. They must air-dry.

I live with my family - is there a way to distinguish our masks?
We recommend marking the front tag with a marker or using unique beads for each family member's mask.

Is there a warranty?
Yes. however it will not cover normal wear and tear. If you believe you have a defective product, please email us at help@turtlebackcase.com 

What about returns?
As long as the product is in it's unopened original packaging, you may return it for a full refund. Contact us at help@turtlebackcase.com for all return inquiries.

How sanitary is your production environment?
Our staff is following safety protocols by wearing masks, social distancing within the facility, sanitizing touch points and sanitizing their hands very frequently - especially when handling your masks. We have a mandatory 14 day sick policy for all employees and are supporting them financially should anyone get sick.

Shouldn't these cost more than imported products?
We do not believe in price gouging our fellow country men and women. As all our orders come standard with free shipping, we believe we are charging a fair price to support good employee wages and give our customers great quality and customer service.